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As a part of your fast & friendly service, you will be assigned a Mortgage Advisor who will join you on your mortgage journey. Through our many years of helping customers achieve their home owning dreams, we have encountered various different scenarios ranging from easy to more difficult. In most of these cases, we are able to persist and succeed. This means if you have a difficult situation and are struggling, your dedicated Mortgage Advisor in Sunderland will most likely be able to help you through.